Eckes-Granini_Workshop-Teilnehmer_HPI Academy
Die Fallstudie der Lernreise der Deutschen Bahn Operations_HPI Academy

Case Studie Deutsche Bahn Operations

Everything started with a design thinking sprint with 200 employees of Deutsche Bahn Operations - led by the HPI Academy. Today, there are redesigned service desks, the ability to report cleaning needs to stations at WhatApp, and many more innovative user-centered projects. Here is the learning journey of Deutsche Bahn Operations.