Background: The business world of the 21st century is experiencing dramatic change. Digitalization and global competition are forcing companies to better understand their customers and their needs in order to retain them in the long term. The markets are on their way from “technology push” to “market pull”. Even industrial companies from traditional sectors are now setting up innovation centers to develop new business models and a holistic customer experience.
In many industries, we are seeing founders and start-ups successfully positioning themselves in the market because they can respond to their customers’ expectations more flexibly and quickly than established companies.
However, for the innovative products and services developed with the method to actually be implemented in the organization, more than just a good idea is needed. And which possibilities arise in this regard, you will learn among other things in this workshop.