The Design Thinking process is based on the intuitive workflow process of a designer. The team is led through iterative loops which take the participants through six phases.
Understand: In the phase understand the team sets the problem space.
Observation: In the phase observation, participants gain an outward view and form empathy for the users and stakeholders.
Define the point of view: In the phase, which serves to define the point of view, the knowledge gained will be collated and summarized, and the challenge reframed.
Ideation: In the phase of ideation, the team subsequently generates a variety of solution possibilities, then selects a focus.
Prototyping: The prototyping phase serves in the development of concrete solutions. These solutions can then be tested on the appropriate target group.