Agenda
1st day: Understanding the problem (Phase: Understand & Observe)
- Presentation of the participants and the Design Thinking challenge
- Application and reflection of interview techniques
- Documentation of interviews as “stories”
Start 9:30 am, end 5:30 pm
2nd day: Understanding the problem & solution space (Phase: Synthesis & Ideation)
- Application of synthesis tools such as the Persona, the User Journey, 2×2 matrix, Jobs to be Done or the Nugget Frame
- Joint reflection on the challenges of synthesis in user-centered projects
- Application and reflection of commonly used brainstorming methods
Start 9:30 am, end 5:30 pm
Day 3: Solution Space (Phase: Prototyping)
- Application and reflection of prototyping methods
- Reflection of different prototyping methods with regard to various test scenarios
- Final reflection and overview of the entire process
Start 9:30 am, end 5:30 pm
Follow-Up:
4 weeks after the workshop we offer a 90-minute online follow-up, where participants get the opportunity to exchange perspectives with each other – and with a HPI Academy coach.
What exactely were you able to transfer from the workshop into your everyday work? What obstacles or challenges did you encounter? What effect did the workshop have on your everyday work, what might have changed? Reflecting on these questions supports an effective and sustainable learning experience.
We look forward to accompanying you on your continued learning journey.